When you enter the world of international trade, you are bound to encounter various challenges, especially those related to technology and culture. Understanding these risks and knowing how to deal with them is essential to your success in the global market. Let’s take a closer look at common risks and their practical solutions.
An important technical risk in international trade is the issue of technical standards and certification. Different countries and regions have their own standards and requirements. For example, in the EU, many products must obtain CE certification. This certification indicates that the product meets the EU's health, safety and environmental protection requirements. If your product fails to obtain this certification, you will face market access barriers. A report shows that about 30% of small and medium-sized enterprises in the field of international trade have encountered problems due to non-compliance with technical standards.
Another risk comes from technology import and export controls . For example, the United States has the Export Administration Regulations (EAR). These regulations restrict the export of certain technologies to protect national security. If you have technology trade with the United States, you need to understand these regulations. In China, there are also strict requirements for technology export approval. For example, a Chinese technology company planned to export some advanced software to a foreign customer. However, they did not go through the proper approval process, which led to legal problems and significant losses.
Data security and cyberattacks are also major threats , especially for cross-border e-commerce. As the amount of customer information stored online continues to increase, the risk of data leakage also increases. In addition, platform rules change frequently, which may affect your business operations. A well-known cross-border e-commerce platform updated its rules overnight, and many sellers who failed to adapt in time saw a sharp drop in sales.
Cultural differences can lead to miscommunication. Business etiquette in the Middle East is very different from that in the West. For example, meetings may start later than scheduled, and there is a strong emphasis on building personal relationships before getting down to business. In Japan, people tend to express themselves in a more subtle (or "indirect") way. One Western salesperson once misunderstood a Japanese customer's polite but noncommittal response as a positive sign, only to find out later that the customer was not interested at all.
Religious and cultural taboos may lead to market rejection . In Japan, the lotus has a special symbolic meaning and is not suitable for use in certain product designs. Zimbabwe has strict wildlife protection regulations, and any products related to illegal wildlife trade are strictly prohibited. A foreign company once launched a product in Japan with the lotus as a design element, but it was not welcomed by the local market.
Conflicting values can lead to management friction . Japanese companies operating in the United States sometimes face lawsuits over workplace culture differences. Japanese companies generally emphasize long-term employment and team harmony, while American companies focus more on individual performance and short-term results.
Differences in consumer preferences also pose challenges to product design and marketing strategies . In the Southeast Asian market, consumers strongly prefer natural ingredients in products. A beauty brand from Europe did not take this preference into account when launching its product line and later had to adjust its products to grab market share.
Here are some practical tips you can take to address these technical and cultural risks.
You should do a thorough research on technical standards and certification issues in advance. During the product development and production stages, design and manufacture in accordance with the standards and certification requirements of the target market. You can seek help from professional certification agencies to ensure that the product can pass certification smoothly.
In dealing with technology import and export controls, a sound compliance management system should be established. We should strengthen our study of relevant laws and regulations, and strictly follow the prescribed procedures when importing and exporting technology to avoid legal risks.
For data security and network attacks, we need to strengthen network security protection. We need to invest necessary funds and technology to establish a complete security protection system and regularly conduct security inspections and updates on the system. At the same time, we need to pay close attention to changes in platform rules and adjust business strategies in a timely manner.
In terms of culture, you need to strengthen your understanding of the culture of the target market. You can gain a deeper understanding of local business etiquette, religious customs, values and consumer preferences by attending cultural training courses, reading relevant books, and communicating with local partners. When communicating with customers, you must respect cultural differences and adjust your communication methods. In product design and marketing strategy formulation, you must fully consider the needs and preferences of local consumers.
If you want to learn more about how to effectively manage these technical and cultural risks in international trade, click here to access our exclusive guide and schedule a one-on-one consultation with our experts!