A certain industrial product foreign trade company (with multiple SKUs, complex parameters, and a long customer decision-making chain) has cooperated with two GEO service providers.
Phase 1: Black Box Delivery (Looks good at first, but difficult later)
- Delivery: Screenshots showing increased exposure, and several clips of "AI mentioned you".
- Issues: Undelivered corpus structure; inconsistencies between FAQ and parameter definitions; inability to pinpoint the cause of citation decline.
- Result: Data rose in the first 4 weeks, then fell back after 8 weeks, and the internal team was unable to take control.
Phase 2: White-box delivery (slow start, but generates compound interest on assets)
- Delivery: Corpus (split by product line/application), templates, entity glossary, citation point explanation, monthly update list
- Strategy: First, address the top issue cluster (delivery time, MOQ, certification, quality inspection, and alternative models that are of concern to procurement), then expand scenario solutions and case studies.
- Results: Growth wasn't explosive in the first 6 weeks, but citations and long-tail hits became more stable after week 10; sales staff were able to directly use FAQs in email and pricing communications.
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