To all my fellow veterans who have been navigating the business world for years, the year-end is upon us again. The official holiday for the 2026 Spring Festival is from February 15th to 23rd, a full 9 days. But we both know in our hearts that this isn't just a 9-day holiday. It's a "supply chain test" that starts in mid-to-late January and lasts for 6-8 weeks until mid-to-late March. Factories will gradually shut down, ports will be packed like sardine cans, truck drivers will go home for the Lunar New Year, and your customers may be "hijacked" by your competitors with earlier plans.
The mistakes we've made over the years have taught us that pre-Chinese New Year orders aren't obtained through pressure, but through planning and negotiation. This 30-day battle plan, tailored just for you, combines the latest supply chain dynamics with countless practical experiences, with only one goal: to let you enjoy a worry-free Chinese New Year with your orders, instead of anxiously refreshing emails during the holiday.

Before taking action, it is essential to have a clear understanding of the entire battlefield. The supply chain disruptions during the 2026 Spring Festival will unfold in four distinct phases:
Pre-holiday slowdown (starting from late January) : Workers begin returning to their hometowns, and production capacity gradually declines. This is your last golden window to expedite orders.
Complete shutdown period (February 10-25) : Production basically stopped, and domestic logistics were almost paralyzed. At this point, any promise is just an empty check.
Gradual recovery period (first 2-3 weeks of March) : Worker return rate may be only 35%, with many new employees and high quality risks. Delivery time is extremely unreliable.
Full recovery period (mid-to-late March) : Production and logistics will basically return to normal.
The three major challenges this year :
Freight rates are soaring : Starting in mid-December, ocean and air freight rates are expected to rise predictably due to the pre-holiday shipping surge. .
Port congestion and port skipping : Shipping companies may temporarily cancel voyages (port skipping) to maintain freight rates, resulting in severe delays at major ports such as Shanghai and Singapore.
The "China + 1" strategy is under pressure : Alternative production locations for some industries (such as Vietnam) are also celebrating the Lunar New Year, causing simultaneous disruptions at global supply chain nodes and further reducing the margin for error. .
Our core strategy is to ensure our clients make their decisions before the end of January. Our communication goes beyond simply saying "Please confirm the order"; we act as professional advisors, helping clients mitigate risks and secure advantages .

The table below is your daily action plan for the next 30 days. Please follow it strictly:
| Time Node | Core mission | Specific Actions (The "Ruthless Tactics" of Veteran Foreign Trade Professionals) | Target |
|---|---|---|---|
| 30-22 days until the end of January. | Internal clearance and comprehensive reconnaissance | 1. Order Review : Use Excel or CRM to pull up a list of all ongoing orders and mark them into three categories: " Must ship before the holiday ", " First batch after the holiday ", and " Negotiable ". 2. Supply chain disruption : Hold special meetings with core factories, not to ask "when will the holiday begin," but to obtain the final order acceptance date, final shipment date, and post-holiday production capacity recovery forecast . Confirm via recording or email. 3. Logistics Channel Confirmation : Confirm with freight forwarders the booking deadlines for major routes around the Spring Festival, the freight rate lock-in period , and understand alternative port/route options. |
Eliminate all internal uncertainties and ensure that every promise made to customers is 100% backend supported. |
| Countdown: 21-15 days (mid-January) | Customer segmentation and first-round early warning | 1. Precise Customer Segmentation : Utilizing the " ABD three-line method " for segmentation: - Line A (Key Customers) : Customers with high interest, high average order value, and who need to be shipped before the holiday. - Line B (Strategic Customers) : Existing customers, those with plans for next year, and those who need to lock in production capacity in advance. - D-line (opportunity customers) : Customers who have recently inquired but have not yet made a purchase. 2. Send an "Official Notice for Spring Festival Operations" : Send a formal email to the entire customer list, calmly and professionally informing them of the objective facts of factory shutdowns and logistics delays during the Spring Festival, as well as the company's holiday arrangements, and attaching emergency contact information. This move aims to establish a professional image and subtly convey the pressure. |
Complete the client's battlefield map drawing and conduct the first round of "stress testing" via official notification to observe the client's reaction. |
| 14-7 days until the end of January. | High-pressure sales pressure and precise negotiation | 1. Launch a differentiated sales promotion campaign : Based on the "Customer Game Matrix" and script template below, conduct in-depth one-on-one communication with customers in lines A and B. 2. Use the "cost lock-in" approach : Emphasize to customers the risks of rising raw material prices and exchange rate fluctuations after the Spring Festival, and that placing an order now is a way to control costs . 3. Activate the "capacity reservation" mechanism : Send a " capacity reservation confirmation letter " to core customers of Line A, stating that specific capacity can be reserved for them on the production line until X month X day, after which it will be released. Create a sense of scarcity. |
This facilitates decisions from most core customers, enabling them to incorporate orders into production plans. |
| Countdown: 6-3 days (late January to early February) | Final sprint and finishing touches | 1. "Final Window" Reminder : For customers in lines A and B who have not yet confirmed their orders, a final reminder will be sent via a combination of email, WhatsApp, and phone , focusing on the message that " tomorrow is the factory's deadline for accepting orders ." 2. Document and Logistics Pre-clearance : For all confirmed orders, complete the verification and preparation of all bills of lading, invoices, packing lists, and other documents in advance. 3. Set up automatic replies during holidays : Set up automatic replies in your email and instant messaging signatures, specifying your return-to-work date and emergency contact person to demonstrate professionalism. |
We secured the last batch of urgent orders, ensuring all accepted orders were fulfilled without any worries, allowing everyone to enjoy their holidays with peace of mind. |
| Countdown 2-0 days (the last few days before the Spring Festival) | Relationship maintenance and future preparation | 1. Send thank-you notes to customers who have placed orders , informing them that everything has been arranged and putting their minds at ease. 2. Send New Year's greetings to potential B-line clients who have not yet placed an order , and subtly mention that "we have included your project planning in the first batch of discussions after the holiday, and look forward to cooperating in the new year." 3. Internal review : Record each customer's reaction and results during this Spring Festival campaign, update customer files, and prepare for the coming year. |
Maintaining good customer relationships lays the groundwork for business recovery after the Spring Festival. |

Following up on a sale isn't about begging; it's a game of strategy based on psychology and self-interest. You need to adopt completely different strategies depending on the type of customer.
Customer Game Matrix
| Customer Dimension | core demands | Core logic of order reminder | Key conversational points (examples) |
|---|---|---|---|
| Existing customers (high level of trust) | Stable, worry-free, and continuous supply | Act as a "supply chain steward" to remind him to avoid the risk of his own supply chain being disrupted. | "Based on your historical sales data, if this shipment is not sent out before February, it may affect your market supply in March. I have already coordinated the last available space for you." |
| New customers (low trust level) | Safe and low cost of trial and error | Lower the decision-making threshold and offer "zero-risk" trials . Avoid excessive pressure. | "We understand your caution regarding this first collaboration. We can accept more flexible payment methods and arrange to send out prenatal samples before the holiday to put your mind at ease." |
| High-value customers (complex decision-making processes) | Value, reliability, long-term cooperation | Implement "value-sharing" and "risk-sharing." Emphasize the impact of advance planning on the overall project. | "This order is crucial to your entire spring collection. Post-Chinese New Year production congestion and quality fluctuations could change your launch plans. Locking in this order now means locking in the success rate of the entire project." |
| Low-priced/standard product customers (price-sensitive) | Cost, delivery speed | Create a sense of urgency and scarcity . Drive this with clear timelines and inventory data. | "These are end-of-season clearance/promotional items. Current inventory is only enough to supply until the end of this month. After production resumes after the holiday, they will be new products, and prices will be adjusted." |
Principle : Every word you say should be based on the client's interests, reflecting your professionalism and foresight.
Subject : Urgent: Final Production Schedule Before CNY & Strategic Plan for Your Project [Project Name]
text :
Dear [Client Name],
Hope this email finds you well.
As your dedicated partner, I'm writing to ensure a smooth transition into the Chinese New Year (CNY) for your supply chain. Our factory's final cut-off date for guaranteed pre-CNY shipment is [specific date, such as Jan 25th] .
Based on our analysis of your order pattern and the upcoming market season (eg, Q2 promotion), any delay beyond this date will likely push your delivery to late March , due to the widespread post-holiday labor shortage and port congestion.
More importantly, considering the potential cost fluctuations in raw materials post-CNY , confirming now would effectively lock in both the timeline and the cost for you, securing your profit margin for the upcoming season.
I've proactively reserved a production slot and sea freight space for your potential order until [date]. Please let me know your decision at your earliest convenience so we can execute flawlessly for you.
Best regards,
Your Name
Subject : Follow-up on [Product] Inquiry & A Risk-Free Proposal Before CNY
text :
Dear [Client Name],
Following up on your interest in [product]. I understand initiating a new partnership requires trust.
With the Chinese New Year holiday approaching (Feb 15-23) , I want to provide you with a clear picture:
Option A (Recommended) : Confirm a trial order before [date] . We can arrange production immediately and ship it out before the holiday, allowing you to test the market upon arrival.
Option B : Place order after CNY. Please note that new orders will be scheduled sequentially from mid-March , with longer lead times due to industry-wide backlog .
To minimize your risk with Option A, we offer flexible payment terms (eg, 30% deposit) and will send you detailed pre-shipment photos for approval.
This is not pressure, but a transparent overview to help you plan better. Which timeline works better for your business?
Sincerely,
Your Name
Subject : Last Call for Pre-CNY Stock: [Product Model] Inventory Alert
text :
Hi [Client Name],
Quick and important update regarding the popular item [product model].
Our current inventory is down to the last [number] pallets . To ensure you have stock for continuous sales, the final order date for pre-CNY shipping is [date] .
As a token of appreciation for early confirmation, orders placed before this date will enjoy a [eg: 2%] discount on freight.
After the holiday, production will resume with updated costs, and the next available shipment won't be until late March.
Please reply with your quantity to secure your stock.
Best,
Your Name
Make good use of tools to free up manpower :
The CRM system is the brain : use tools such as AB Customer CRM to tag customers (e.g., "CNY-A category"), set task reminders, and avoid forgetting.
Email tracking is like having your eyes : Use tools like AB Inquiry marketing emails to check if emails have been opened and when they were opened. If a customer repeatedly reads your follow-up emails but doesn't reply, call them next time to directly ask about their concerns.
A multi-pronged approach : For important matters, after sending an email, send a message on WhatsApp saying, "Just sent you an important update regarding the CNY schedule. Please check when convenient." Reserve phone calls for the most important clients.
"Seeing" the customer goes beyond mere rhetoric : the highest level of communication is making the customer feel understood. Occasionally, interject with something like, "I know you are also evaluating options from other suppliers, and our shared goal is to secure a reliable supply for your business." This empathy can significantly break down barriers.
A crucial piece of advice for newcomers : When chasing orders before the Spring Festival, be gentle in your attitude but firm in your stance . You can be incredibly enthusiastic and attentive to your clients, but there's absolutely no room for negotiation on bottom-line terms such as production deadlines and price validity periods. Your professionalism and determination are your own bargaining chips in earning respect and securing orders.
Conclusion :
The Spring Festival is a stress test of the professional capabilities of all foreign trade professionals. How early you can anticipate problems, how clearly you can communicate risks, and how firmly you can execute plans determine whether you passively "wait for orders" or proactively "take control." By using this approach, you can not only secure orders but also gain deeper trust from your clients.
Wishing you a great start to 2026, with plenty of orders and a happy new year!