In the past five years, over 70% of non-compliant electrical and electronic products were rejected at Saudi customs due to missing or incorrect SASO energy efficiency certification — a critical hurdle for B2B exporters targeting the Kingdom’s growing industrial market.
Launched under Saudi Vision 2030, SASO (Saudi Standards, Metrology and Quality Organization) enforces strict energy labeling and certification requirements for appliances like air conditioners, refrigerators, and lighting systems. Since 2022, compliance has become mandatory for all imports — failure means delays, fines, or even product seizure.
Phase | Key Action | Avg. Time |
---|---|---|
1. Registration | Create an account on SASO’s e-portal (www.saso.gov.sa) | 2–3 days |
2. Product Submission | Upload test reports from accredited labs (e.g., TÜV Rheinland, Intertek) | 5–7 days |
3. Review & Approval | SASO reviews documents; may request clarification | 3–5 days |
4. Certificate Issuance | Digital certificate issued via portal — valid for 3 years | 1–2 days |
Tip: Always use English-language documentation during submission — Arabic translations are not accepted unless explicitly required by SASO’s latest guidelines (as of Q1 2024).
Many foreign suppliers fail because they treat local partners as mere logistics providers. In reality, your Saudi importer must act as your technical liaison. Here’s how to ensure smooth collaboration:
Real-world example: A German HVAC manufacturer saved 4 weeks in certification time after partnering with a Riyadh-based importer who had pre-approved access to SASO’s internal system — allowing faster document uploads and real-time status tracking.
Based on our audits of 120+ applications, here are top pitfalls:
Pro Tip: Set up a monthly reminder to check your SASO dashboard — many companies miss renewal deadlines and face unexpected import delays.
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