AB客
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- 海外客户常用的7大拖欠理由
- 针对特殊的无单放货，该如何催收？
此外，还有一种拖欠行为叫做无单放货，货发出去了买家在卖家未放货的情况下就把货提走了，尾款自然不会结算，形成拖欠。
巴西，安哥拉、尼加拉瓜、危地马拉、洪都拉斯、萨尔瓦多、哥斯达黎加、多米尼加、委内瑞拉等国，都是可以无单放货的国家。在这些国家，都是对进口货物实施单方面放货政策。
另外，美国、加拿大、英国等国家，对记名提单副本提货也是允许的。
出口企业应该怎么出口到这些无单放货国家，而保证不会发生风险呢？
1、发货前就要求客户支付所有货款，100%前T/T，在确保安全收汇的前提下发货。
2、出口方企业尽量签订CIF或CFR合同，力拒FOB合同，避免外商指定境外货代安排运输。对外贸易经济合作部曾发布《关于规避无单放货风险的通知》指出，目前有60%—70%的FOB合同中国际货运代理人与进口商串通搞无单交货，使我国出口企业货款两空。
3、在与客户指定的货代联系出运事宜时，应做到以下：
（1）让指定货代传真或快递营业执照复印件。看到营业执照复印件后，上工商网站或到货代所在地的工商部门查询此货代是否注册。通过信用报告查询的费用并不高，千万不要省这个钱。
（2）与指定货代签订正式的运输合同。
（3）传真托单给指定货代后，叫其在托单上盖上公章回传并寄正本。
（4）开船后，及时通知货代签出正本提单，保留好货运订舱相关凭证，并要求货代出具保函，保函警告无单放货会承担法律风险。对于国外指定货代，最好订舱前也出具保函。
（5）保留好货物的报关单，注意报关单的单价、总价、品名要与出口合同发票对应一致，否则影响后续索赔。
（6）不能答应给国外买方出具低值发票，因为低值发票影响后续的索赔金额。
- 外贸催款邮件模板及技巧
Dear XX,
Could you check and confirm Plxx please?
Dear XX,
Could you say something? If you want to cancell the order,pleade let me know
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Dear XX,
As you mentioned you will arrange payment on xx, but fews days past we havn' recieve bank slip ,
Could you please send?
If you didn't arrange payment ,could you please do it ?Because you have good credit in my mind ,i arange raw materials for your order, once you arange payment we can produce it immediatly to shorter the production time,
Need your support
Dear XX,
The B/L date is XX,there's very limited days to recieve your payment .It will takes few days to recieve it in our bank,could you please ask your FIn .Dept .to arrange payment ASAP ,otherwise i am afraid that i will affects your credit.
In future,we can't arange production without deposit ,or we need to changed the payment term to be 100% before delivery.
Dear XX,
Now is the peak production season. Spaces are very tight during peak season now.We need to book warehousing in advance, Once we receive your deposit, we will immediately arrange the order schedule to produce and deliver for you as soon as possible.
please arrange payment as early as possible to avoid any further delays.
Dear XX,
Friendly reminder to pay in advance. Raw material costs continue to fluctuate. Please update the payment as soon as possible, otherwise we are worried that the price provided will soon expire.
Dear XX,
Since we are now facing a shortage of funds, this is really difficult for us. Remittance as soon as possible would be greatly appreciated. After that, I will continue to provide you with high-quality products and services, and apply for you with competitive prices.
Dear XX,
Hope you‘re doing well. This is just to remind you that the invoice +号码 with the total of+金额sent you on+时间.Although I’m sure you’re busy, I’d greatly appreciate it if you were to go over the invoice and payment details for the services rendered. Please contact me if you have any questions.
Dear XX,
we just got a payment this morning, which is very similar to your total amount. May l know is that yours? If so, please send me the bank receipt so that we can arrange production without any delay.
Dear XXX:
We understand your difficulties very well, but business is business. The company has a mandatory rule that no delivery will be made without receiving the balance.In order not to affect the normal operation of each other's business, please pay in time.
If the payment is not received beyond the prescribed time, we will charge interest according to the actual practice and ask you to pay additional storage fee.
If payment is not to be make exceeds the specified time half a month , we will handle it through the Chinese Embassy in your country.
At the same time, we will also inform other Chinese suppliers and your competitors of your dishonesty in the form of a letter, and take legal measures to solve the problem.
Therefore, in order not to damage your business and reputation, please cooperate with us in payment.
Regards!
XXX
AB客温馨提醒：
①进行海外贸易时，要时刻提防客户的商业诈骗行为，及时采取有效措施，避免出现不必要的损失。
②要定期对客户进行资信调查，了解对方最新的经营状况，规避交易风险。
③遇到海外客户拖欠货款，自行催收1-3个月无果，尽早委托专业机构进行催收，增加回收成功率。
